A multi-location $200M technology software and services client with over 1,000+ employees and offices located in 5 countries required an international ERP Migration to MS Dynamics. This case study outlines our challenges, solutions, and results of the installation.
MS Dynamics ERP integration Challenge
With 1,000+ employees located across (5) countries, the client needed to install a full-cycle, Microsoft Dynamics ERP integration to standardize and optimize multiple disparate Finance, Project Operations, and HR systems within 150 days to meet a hard end-of-year deadline.
Coupled with multiple different technology platforms, international communications, and holiday timing challenges, the client needed to migrate historical data into the new system, while simultaneously assessing, implementing, and training multiple constituents without interrupting daily business operations.
Multi-Location ERP Solution
Tasked with learning and recommending a viable solution with minimal client requirements and specifications input, the Vortex team reverse-engineered multiple active ERP systems to assess, strategize and recommend the optimal integration solution.
In parallel, the integration team developed customized workflows, training, and change management systems to guide and optimize the implementation at lightspeed.
Microsoft Dynamics Installation Results
Despite facing a critical, nearly impossible hard deadline to complete the complex, multi-location project prior to the new calendar year, Vortex delivered the fully integrated Microsoft Dynamics installation within (5) months, overcoming multiple systems, time zones, communications, and conflicting holiday timing obstacles to exceed client expectations.
Post-launch, Vortex continued to provide customized training, documentation, help desk, and maintenance services post-live date to ensure client communications and usability were maximized.
- $200M Company
- 1,000+ employees
- 5 countries
- 5-month hard deadline
- 3 systems – Finance, Operations, and HR
Vortex ERP migration Testimonial
Vortex offers proven expertise in the implementation of the entire Dynamics 365 suite. Vortex provides a deep bench of qualified technical subject matter experts and works very well to ensure the successful and timely delivery of all projects
– CIO for Technology Software Services and Software Reseller